Traditionally, software is developed behind closed doors. A team of professional coders build it but the community at large isn't part of its conception. It's costly to produce and as you can probably guess, that cost is passed on to the end user: the consumer. Open source software on the other hand is free. Although WordPad is certainly no match for Microsoft Word's internal spell and grammar checker or Word's Internet linking capabilities, we believe it's a great introduction to word processing in general for computer novices. Address Book. There are hoards of advanced contact database programs floating around the Internet and on store shelves, but Windows provides a completely competent contact database of its own simply known as "Address Book. Without a regular maintenance schedule however, you could find out (the hard way) that a neglected computer is an energy hog - one that works harder than it needs to and one that could be a financial burden to replace. Let's talk about maintaining hardware. So much emphasis is put on maintaining a computer's operating system that we sometimes forget how important it is to maintain a computer's hardware components. Take the time to investigate software tools that put you in control and allow you to block access to certain websites. If you use an online service like AOL (America Online), you can use its internal Parental Control settings to block access to various chatrooms and websites. You could even block instant messaging and email from anyone who isn't a fellow AOL user. In fact, if you can remember that most systems are designed along the line of menus and the selections of a few options on these menus, you'll do just fine no matter how many buttons there are to push. For example, when you're faced with an electronic system, look for a main menu. Most main menus display themselves as soon as a device is turned on, so chances are that if you're standing before a device that shows a bunch of choices to do something, you're looking at a main menu. But our job is unnecessarily made harder when people don't take the time to learn about computer accessories and familiarize themselves with the limitations of store-bought computers. Hopefully by the time you finish reading this article, you'll understand the lesson that we were trying to teach our client: "What comes out of the box is really just a starter kit.